For deliveries at Hostel, Hotels & Hospitals address, POD signed at the reception or by security personnel will be a valid proof of delivery. Though we try to get the sign of the actually intended recipient but at these places, due to reasons beyond our control, we cannot assure it. If the delivery boy is stopped at the premise gate of any of these locations we try to get in touch with the recipient. If for any reason the phone goes unanswered we consider it as an attempted delivery.
All Rakhi orders will be delivered at the earliest irrespective of delivery date chosen.
Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. You may use this site only if your age is over 18 years. giftdecorshop.com reserves the right to terminate your membership and refuse to provide you with access to the Site in case giftdecorshop.com discovers that you are under the age of 18 years. In case of a business entity, you represent that you have the necessary authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. giftdecorshop.com makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India.
Giftdecorshop.com reserves the right to suspend or terminate the membership of any person in case we find that you are not fulfilling the terms and conditions of giftdecorshiop.com or any other reason whatsoever without informing you. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. giftdecorshop.com will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.
Apart from otherwise stated as additional terms and conditions which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of giftdecorshop.com you agree to be bound by the Terms and Conditions.
Giftdecorshop hold the right to extend our services to any individual, organization, group or business unit. Also we may refuse to serve any individual, organization, group or business unit solely on our own will and we will not be answerable to anyone.
Giftdecorshop.com may amend its Terms & Conditions from time to time. These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Delhi.
If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform.
You agree to immediately notify Gift Décor Shop of any unauthorized use / breach of your password or account and also ensure that you exit from your account at the end of each session.
giftdecoshop.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. Your Information is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our stores and offices. We will protect your Information in accordance with our
Kindly note that any information, materials, suggestions, ideas or comments provided to Giftdecorshop.com will be deemed non-confidential. By providing any such information, you are allowing Giftdecorshop.com unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name or any other personal information in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your permission or otherwise are required by law to do so. You also agree and confirm:
You shall not use the Website for any of the following purposes:
Sometimes, substitutions of flowers or cakes or containers are necessary due to temporary, regional availability issues. In this case with the gift you have selected, our experienced staff will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value. We, however, reserve the right to substitute the flowers or cakes (Including specified color) / other products with equal or higher value in case of none availability of the desired product.
For any order returned or undelivered, partial or whole, you will not be eligible to avail of the offer used to purchase the original order. The benefit of the offer would also not be included in the refund provided. If the product(s) returned are part of any free offer, for example buy 1 get 1 free or buy 3 get 1 free, all the products related to the offer would have to be returned by you, as they have been purchased as part of a group offer. The refund/replacement process would only be initiated once all the products have been returned. Sometimes, we may deliver a free sample or gift along with our orders which are eligible for the offer. These samples/gifts can not be eligible for return/replacement/refund under any circumstances
From time to time we give Cashback Offers to award our users for purchase from giftdecorshop.com. However, before taking those offers, you are advised to go through the following terms and conditions . The Cashback amount, the purchase conditions and the product on which the Cashback offer is valid will be specified along with the Cashback offer . The Cashback amount can be received by you as a coupon through a Cashback email or by sms. . Cashback can be earned through purchases from selected categories only which you can see in products mentioned in the cashback promotions or some other mean. . Cashback will not be provided for any product(s) which has been returned by you. In the event of any replacement provided to you, also, the replacement product value will not be added to the cashback calculations available to you to redeem on site. . The Cashback coupon can be used till the date of validity as specified in the Cashback email . The company reserves the right to change the terms and conditions of the Cashback offers without prior intimation . The Cashback is not applicable on cancelled orders
. Gift wrap option is available only on selected products and there might be extra cost attached to it which you may be able to see before placing your order. Gift wrap will can also include your personalized message. . The external Gift Packaging will not include any pricing, discount or payment information. However, the original product tag with the MRP will be intact on the products inside the package. . In case of return of any order, the gift wrap charges will not be credited back.
There is no minimum order to purchase at giftdecorshop.com
You hereby agree, understand and confirm that the credit card details provided by you for availing of services on website will be correct, accurate and current. You should not a credit card which is not lawfully owned by you. You also agree and undertake to provide the correct and valid credit card details to us. The card details will not be utilised and shared by us with any of the third parties unless required for fraud verifications or by law, regulation or court order. We are not liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove it otherwise' shall be exclusively on you.
In case of fraudulent use of the site, we reserve the right to recover the cost of goods, collection charges and lawyers fees from person(s) concerned. We reserve the right to initiate legal proceedings against such person(s) for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
In case we receive a cancellation notice before shipping the order, we shall cancel the order and refund the entire amount. However, in case the order that have already been shipped out will not be cancelled and you will have to check our return policy on those orders.
For orders in which problem arises owing to the mistake of the user e.g. wrong address or incomplete information or recipient not reachable, no refund will be given. Redelivery charges, if any, will be borne by the user. However, due to some unavoidable reason it might not be possible for us to accept an order and we may have to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some orders may be cancelled due to limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verifications or information before accepting any order. We may contact you if total order or part of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be add to the "Cash Refund" section of your giftdecorshop account. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.
While paying by any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage due to directly or indirectly to you out of the decline due to lack of authorization for any transaction/s, exceeding the preset limit mutually agreed by you and between your "Bank/s", any payment issues arising out of the transaction, decline of transaction for any other reason/s. All payments made against the purchases/services on giftdecorshop.com by you shall be in Indian Rupees only acceptable by the Union of India. giftdecorshop.com does not accept any other currency except Indian Rupees. Before dispatching your order to you, we may ask you to provide documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done to provide safe online shopping environment to our users.
Giftdecorshop.com welcome your feedback on all of our gifts and experiences. If you have a problem or complaint on the day, please bring it to the attention of your experience manager or contact us at Customer Care as soon as possible, so we have a chance to put matters right.
Though we take every care in choosing our suppliers, still we can not guarantee the satisfactory performance of any of the gifts. Also at times despite taking care to ensure timely execution - due to reasons beyond our control there could be delays or missed timelines because of traffic related problems, courier delivery delays or National Holidays. Giftdecorshop liability for any claim of breach of obligation because of - but not limited to - the factors mentioned above regarding any single voucher or item shall not exceed the price of that item/gift.
While writing a product review you should keep in mind the fact that other giftdecorshop users might use your review to form a judgment, whether to select the product or not. Therefore a precise, specific & unbiased product review plays a critical part and would always help a customer make a better choice about which product to buy. Always keep all the details provided well settled and explained. Incomplete or inaccurate information will make other users confused about the product. A good review should serve the most basic purpose i.e. what you liked/disliked about the product and why with the exact details.
You hereby authorize giftdecorshop.com to send transactional and promotional messages on your registered phone number or email id.
Giftdecorshop reserves the right to not include the product review that include any one or more such as. Inappropriate content - like promotional information or phone numbers, Information not related to product - Shipment/Delivery Experience, availability, ordering etc, Inaccuracies in product information & product catalogue, References to other retailers, pricing, personal information etc., Copying and pasting text from other reviews, guides, or sources. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause harm to any person or entity. Giftdecorshop.com does not regularly review posted Comments, but does reserve the right to monitor and edit or remove any Comments submitted to the Website.
At Giftdecorshop, we make every effort to ensure that you receive excellent products and services. We work hard to not only meet, but exceed your expectations. If, at any time, you experience problems with an order or are not happy with our service, you can call us on +91 9212388588 (10:00 hours–19:30 hours, 7 days a week) or write to us at giftdecorshop.com
Your feedback and suggestions are important to us.
Note: Complaints against perishable products like fresh flowers, cake etc. need to be made within 24 hours from the time of delivery, after which we will not be able to register any complaints. Complaints against non-perishable products need to be made within 10 days from the time of delivery, after which we will not be able to register any complaints.